Telephony Installation Engineer

  • Location

    Basingstoke, Hampshire

  • Sector:

    Engineering & Technical

  • Job type:

    Permanent

  • Salary:

    £25000 - £26000 per annum

  • Contact:

    Dan Pyle

  • Contact email:

    dan_pyle@cmdrecruitment.com

  • Job ref:

    7575_1560414657

  • Published:

    about 1 month ago

  • Expiry date:

    2019-07-13

  • Startdate:

    ASAP

  • Consultant:

    #

Telephony Installation Engineer

Salary: £25,000 + Company Van.

21 days holiday plus bank holidays and your Birthday off.

Dress Down day on Fridays.

Field Based (Southern Region)

Permanent

Monday to Friday 9am - 5pm

Are you an experienced Installation Engineer?

Do you have excellent understanding of VoIP, SIP, RTP, TCP & UDP protocols, Layer 2 and 3 routing, VLAN's and QoS and familiarity with using tools such as Wireshark?

Do you have experience of NEC, Avaya, Samsung, Panasonic, Splicecom PBX solutions including UC and call centres applications?

If you are answering Yes, then please read on and apply below.

Our Client is a multi-award winning and leading business to business communications provider of products and services in the telecoms and data industry.

The successful applicant will join as a field-based engineer, dedicated within the multi-skilled team providing a high level of technical expertise and customer service to new and existing customers.

Responsibilities

  • To demonstrate the ability and motivation to become a technical subject matter expert who can gain the trust and respect of the business and customers.
  • Provide hardware and software implementation services for several telephony systems and hosted platforms utilising converged voice and data networks.
  • Provide liaison and guidance to customer and 3rd party IT professionals to ensure quality delivery of our solutions.
  • Produce detailed technical implementation documentation.

Person Specification

  • To have an excellent understanding of VoIP, SIP, RTP, TCP & UDP protocols, Layer 2 and 3 routing, VLAN's and QoS and familiarity with using tools such as Wireshark
  • To provide support with NEC, Avaya, Samsung, Panasonic, Splicecom PBX solutions including UC and call centres applications - full training will be provided where necessary
  • Strong knowledge and experience of Microsoft Windows Operating Systems - Server & Desktop with demonstrable knowledge of Active Directory, DNS, DHCP, LAN's & WAN's
  • Working knowledge and experience with virtualisation technologies, VMWare and Hyper-V
  • Excellent customer service skills, with an ability to liaise with customers in an empathic and technically effective manner via written and oral communication
  • Strong analytical, organisational and problem-solving abilities with a tenacious personality to manage a varied workload in a fast-paced, demanding environment
  • Willing to work regular overtime and occasional unsocial hours, including overnight stays
  • A full UK driving license is essential.

This is an exciting opportunity for a Telephone Installations Engineer Cabling Engineer to join a growing and well-respected Business within this industry.

CMD Recruitment endeavour to respond to all applicants via email or phone to inform you of the outcome of your application. Rest assured you will be fully supported throughout the process.

If you are interested and would like to apply, please do not hesitate to contact Dan Pyle at CMD Recruitment on 01225 800378 and email