Salesforce Support Analyst

  • Location

    Chippenham, Wiltshire

  • Sector:

    IT & Design

  • Job type:

    Permanent

  • Salary:

    £30000.00 - £35000.00 per annum

  • Contact:

    Mark Buscombe

  • Contact email:

    mark@cmdrecruitment.com

  • Job ref:

    BBBH7640_1556268549

  • Published:

    4 months ago

  • Expiry date:

    2019-05-26

  • Consultant:

    #

Job Description:

Working closely with the UK based Customer Care teams, other key responsibilities will include:

  • Serving as the primary system administrator for the Salesforce.com environment for all users in the UK, Asia Pacific, Central and Northern Europe
  • Managing the backups and integrations of Salesforce.com
  • Coordinating the evaluation, scope and completion of new development requests
  • Assisting in the training of new users, growing the Salesforce.com skill set across the organization
  • Acting as the liaison between our users, vendors and the application development team

The ideal candidate will:

  • Hold a Salesforce Administrator certification
  • Have demonstrable experience in a Salesforce administration or support role as well as experience in Salesforce development
  • Have excellent communication skills, both verbal & written, and be able to build and maintain professional working relationships with key stakeholders

Other desirable attributes include:

  • Salesforce Developer certification
  • Experience in using and building Lightning components
  • Experience in JavaScript