Salesforce Support Analyst

  • Location

    Chippenham, Wiltshire

  • Sector:

    IT & Design

  • Job type:


  • Salary:

    £30000.00 - £35000.00 per annum

  • Contact:

    Mark Buscombe

  • Contact email:

  • Job ref:


  • Published:

    over 1 year ago

  • Expiry date:


  • Consultant:


Job Description:

Working closely with the UK based Customer Care teams, other key responsibilities will include:

  • Serving as the primary system administrator for the environment for all users in the UK, Asia Pacific, Central and Northern Europe
  • Managing the backups and integrations of
  • Coordinating the evaluation, scope and completion of new development requests
  • Assisting in the training of new users, growing the skill set across the organization
  • Acting as the liaison between our users, vendors and the application development team

The ideal candidate will:

  • Hold a Salesforce Administrator certification
  • Have demonstrable experience in a Salesforce administration or support role as well as experience in Salesforce development
  • Have excellent communication skills, both verbal & written, and be able to build and maintain professional working relationships with key stakeholders

Other desirable attributes include:

  • Salesforce Developer certification
  • Experience in using and building Lightning components
  • Experience in JavaScript