Sales Support Manager - Financial Services

  • Location

    Bath, Somerset

  • Sector:

    Accountancy & Finance

  • Job type:

    Permanent

  • Salary:

    £27000.00 - £30000.00 per annum

  • Contact:

    Mark Buscombe

  • Contact email:

    mark@cmdrecruitment.com

  • Job ref:

    BBBH8166_1568725797

  • Published:

    about 1 month ago

  • Expiry date:

    2019-10-17

  • Consultant:

    #


Our Bath based client is an independent provider of financial solutions to SME businesses. They are currently seeking a Sales Support Manager to work closely with a number of internal teams.

Key Responsibilities:

  • Line management responsibility of the Sales Support and Payouts teams, leading by example to provide an excellent customer service
  • Ensure fast, efficient, high quality, error free processing of proposals/applications in line with customer needs and agreed service levels
  • Contact brokers in order to gain information required to establish customer credit approval, and compile deal packages to pass for underwriting decision
  • Run credit/land registry searches
  • Progress chase and follow-up all accepted proposals in order to win business
  • Identify new business opportunities from non-supporting or lapsed broker accounts
  • Ensure comprehensive, up-to-date customer account records are maintained on a database
  • To ensure full compliance with relevant legislation and guidance
  • To maintain a commercial view whilst activating documents and assisting brokers/suppliers in collecting outstanding information required

Experience Required:

* Proven customer services skills within Financial Services sector at Team Leader/Manager level.
* Strong communication skills.

In return my client offers a competitive salary package and benefits with the role.