Job Title: Sales Call Handler (Call Centre/Customer Services/Inbound/Retail Sales)
Salary: £8.71 per hour
Location: Bath (short walk from Bath Spa train station)
Hours: 9.00am - 5.30pm (Monday - Friday)
However, you will be expected to work 2 days a week from 11.30am - 8pm and 1 Saturday or Sunday in 3
We are currently looking for an immediately available Sales Call Handler. If you have recent experience working within a similar role then we would love to hear from you.
The Company: Our client is a highly professional financial services company who base their customer services model on just that, first-rate customer service. Mortgages and Insurance are their key markets with this role exposing you to both sides of the business.
The Role: As a temporary Sales Call Handler, you will be joining the Sales Call Handling team now numbering c.30 staff. The focus is on servicing new and existing customers with regards to their mortgage and insurance products. As a business, their focus is very much on providing first class customer service with a requirement that potential candidates can show a "Customer Comes First" attitude.
- Answering inbound/making outbound calls and assisting customers with specific enquiries
- Create further interest in the company's services by advising customer on the services and products available
- Provide a high level of personalised customer service
- Manage and update in-house CRM system
Skills / Experience Required: As mentioned above, for this temporary Sales Call Handler role our client will consider graduates with some customer service experience and for those with work experience, a background in customer service/call centre/retail would be advantageous. Good MS Office experience is required, along with good communication skills, an eye for detail and the ability to work accurately.
As well as well as being part of a strong, fast-growing business, you'll get training and the opportunity to work within a sales/financial services/customer focused environment.
Don't miss this opportunity, apply today!!
CMD Recruitment endeavour to respond to all applicants via email or phone to inform you of the outcome of your application. Rest assured you will be fully supported throughout the process.