Product Support Manager

  • Location

    Swindon, Wiltshire

  • Sector:

    Administration & Customer Service

  • Job type:

    Permanent

  • Salary:

    £33000 - £36000 per annum

  • Contact:

    Sarah Webb

  • Contact email:

    sarah@cmdrecruitment.com

  • Job ref:

    SW-PS6546_1553547768

  • Published:

    about 1 month ago

  • Expiry date:

    2019-04-24

  • Consultant:

    #

Product Support Manager

Near Swindon

£33,000 - £36,000pa

Full time permanent

Our client near Swindon is looking for Product Support Manager to join their established business near Swindon. As the Product Support Manager you will be responsible for providing support to the Trading and Product teams to deliver goals. You will identify opportunities to improve business performance and manage administration out of the team.

Key Duties:

  • Track the run rate vs rate of sale for products
  • Fix any product related issues
  • Review any products that are underperforming
  • Identify products that contain risks
  • Support the team with the build of new products
  • Provide support to the manager with trading risks
  • Manage the administrators work load

To be considered for this role you must have fantastic communication skills, the ability to work as part of a team and have experience within a role that requires good analytical, pricing and negotiation skills.

Other key skills and Experience:

  • Good Negotiation skills
  • Experience with Yield management and ROI
  • Previous experience of managing a small team
  • Ability to work with multiple teams
  • Able to work in a fast-paced role
  • Able to multitask and juggle conflicting priorities
  • Excellent Communicator