Global Operations Executive

  • Location

    Swindon, Wiltshire

  • Sector:

    Administration & Customer Service

  • Job type:

    Permanent

  • Salary:

    £20000 - £22000 per annum

  • Contact:

    Sarah Webb

  • Contact email:

    sarah@cmdrecruitment.com

  • Job ref:

    SW-GOE556_1553544961

  • Published:

    7 months ago

  • Expiry date:

    2019-04-24

  • Consultant:

    #

Global Operations Executive

Near Swindon

£20,000 - £22,000

Full time permanent

Our client based near Swindon is looking for a Global Operations Support Executive to join their team. Within this role, you will be responsible for answering queries, dealing with any issues and providing operational support to offices within, Australia, Dubai, South Africa and Germany.

Main Duties and Responsibilities:

  • Develop processes and procedures to improve on communication throughout the offices
  • Book Hotels, transfers, ferries and tours for customers through key suppliers
  • Hold weekly calls with the global offices to find any solutions to operational problems
  • Provide training sessions on processes
  • Ensure products are booked
  • Ensure manifests are accurate and sent out to suppliers within agreed time frames
  • Liaise with internal teams over the phone and by email
  • Evaluate customer satisfaction using surveys
  • Prepare itineraries
  • Provide on a rota basis 24-hour support to customers

To be considered for this role, you must have a dedicated approach with fantastic attention to detail. We are looking for commercial astute candidates to join our client and provide an analytical, methodical and organised approach to tasks.

Other keys skills:

  • Willing to travel on occasions
  • Fantastic administration skills
  • Ability to build lasting relationships
  • Good IT skills
  • Excellent verbal and written communications skills