Customer Service Executive / Internal Sales Negotiator
Full-time permanent position
Are you looking for your next internal sales position / customer care within a global organisation? Do you enjoy working in a busy environment, surrounded by a friendly team? Are you customer and sales focussed, coupled with strong communication skills? If so, we want to hear from you!
My client is seeking an experienced Sales Executive / Outbound Customer Service Representative to join their Cambridge branch to focus on growing the business and ensuring the team is working to the highest standards.
- Taking inbound calls for existing and prospective customers
- Be able to cross sell products and services
- Processing customer orders and ensuring the highest standards throughout
- Making outbound calls to develop sales to existing and new customers
- Accurately input orders, prices and order confirmations on an in-house system
- Costing bulk deliveries for clients
- Provide accurate reports to management on a weekly and monthly basis
- Previous experience in a sales or call centre environment is essential
- Strong Customer Service skills and ability to build lasting relationships
- A team player able to work and support colleagues across the organisation
You will be an efficient worker, ensuring tasks are achieved within deadlines and to a high standard. You must have great customer service skills and a desire to deliver exceptional service throughout every step of your role.
CMD Recruitment endeavour to respond to all applicants via email or phone to inform you of the outcome of your application. Rest assured you will be fully supported throughout the process.