Customer Service Manager

  • Location

    Melksham, Wiltshire

  • Sector:

    Administration & Customer Service

  • Job type:


  • Salary:

    £30000.00 - £35000.00 per annum + bonus

  • Contact:

    Amelia Taylor

  • Contact email:

  • Job ref:


  • Published:

    about 1 year ago

  • Expiry date:


  • Start date:


Customer Service Team Manager


£30000 - £35000 + bonus

Full Time & Permanent

37.5 hours/week Mon - Thurs 08:30 - 17:30 and Friday 08:30 - 17:00

Are you an experienced Team Manager? Can you demonstrate experience managing a varied workforce? Have you been involved in setting and achieving targets/KPIS?

If you have answered YES then CMD have a fantastic full time, permanent opportunity for you!

Working to support the Senior Management team you will be responsible for leading a team of 7 ensuring customers receive best in class customer service as well as playing a leading role in the growth of the business and involvement in a variety of new and exciting projects.


  • People Management - team of 7 including sales and customer service
  • Managing the customer experience
  • Reporting and setting KPIs

Person Specification

  • A number of years' experience managing and developing large, multi-disciplinary sales and account management teams
  • Demonstrable experience of hitting and exceeding ambitious sales targets
  • Understanding of how to deliver great customer service

This is an exciting opportunity to be involved in building a great team as well as working collaboratively with directors to drive the business forward.

With interviews taking place over the next few weeks do not hesitate to apply today!