Customer Care Advisors x3 - Graduate Role

  • Location

    Chippenham, Wiltshire

  • Sector:

    Administration & Customer Service

  • Job type:

    Permanent

  • Salary:

    Up to £19500.00 per annum + excellent benefits

  • Contact:

    Amelia Taylor

  • Contact email:

    amelia@cmdrecruitment.com

  • Job ref:

    AT8020_1564996760

  • Published:

    4 months ago

  • Expiry date:

    2019-08-22

  • Startdate:

    ASAP

Good Energy

Customer Care Advisors x 3

£19500 - plus £750 travel allowance & another £250 if you travel by "green means"

Excellent Benefits

Full Time & Permanent - 37.5 hours/week

Working on a 4 weekly shift pattern - earliest start time 8am latest finish time 7pm

Working 1 in 4 Saturday mornings 9am - 1pm - with the following Friday off as a day in lieu

Are you educated to degree level? Can you demonstrate experience within a Customer Service environment? Are you a confident communicator both verbally as well as in writing who is happy to speak to customers on the phone?

If you have answered YES then CMD have an exciting new role for you!

Working as part of a busy Customer Care team you will be at the forefront of delivering exceptional Customer Service to my clients Customers. Key duties will include:

  • Owning customer queries through various forms of contact such as; phone, email and social media.
  • Ensuring that you deliver excellent service, whilst also building and maintaining a trusting and supportive environment
  • You'll work to continuously identify opportunities and make recommendations to enable the business to improve

As the successful candidate you will be a degree educated individual who perhaps is either just graduating or perhaps looking for their next step in their career. You will be a positive, self-motivated, driven person who is passionate about delivering exceptional service as well as being able to confidently use a variety of MS Office packages.

If you are a degree educated candidate looking for an exciting Customer Care role please do not hesitate to apply today!