Account Manager

  • Location

    Trowbridge, Wiltshire

  • Sector:

    Administration & Customer Service

  • Job type:


  • Salary:

    Up to £28790 per annum + benefits

  • Contact:

    Hannah Chiffers

  • Contact email:

  • Job ref:


  • Published:

    about 2 months ago

  • Duration:

    9 months

  • Expiry date:


  • Start date:


  • Consultant:


Account Manager

£28,790 per annum + benefits

Trowbridge, Wiltshire

Fixed Term Contract for 9 Months

Do you have income recovery or debt management experience? Are you seeking a busy and diverse fixed term contract for the next 9 months? Well if so, then this could be the position for you!

My client is currently seeking an experienced Account Manager to join their busy and well-established team in Trowbridge. You will be collecting rental income and supporting customers to prioritise their rent, helping to sustain a successful tenancy and taking appropriate enforcement action where necessary.

Job specifications:

  • Ensuring early intervention on all arrear's cases to limit debt levels
  • Monitor and review rent and service charge accounts
  • Manage a portfolio of arrears cases
  • Provide information and guidance
  • Prepare, sign and service statutory notices
  • Draw up cases for possession at county court
  • Liaise and work with multiple support agencies
  • Assist with applications

Person specifications:

  • Previous experience within a similar position
  • Income recovery/debt management experience essential
  • HND in housing or part qualification of CIoH
  • Able to deal with demanding and challenging people
  • Strong written and verbal communication skills
  • Sound IT skills
  • Full UK driving licence and access to a vehicle

Hours of work will be Monday - Friday 37 hours per week

Successful candidates will be contacted within 5 days of their applications, should you not hear from us within this time, please assume that your application was unsuccessful.