Customer Relations - Account Manager
Up to £24,000 plus bonus / commission to give a realistic OTE of £28,000.
Benefits including uncapped commission, 21 days holiday (+BH) and your Birthday off
Monday to Friday
Are you a self-motivated and professional Customer Service Executive looking for a new opportunity?
Are you driven to succeed with a passion for providing the best service?
If you have answered YES, then please read on and apply below.
Our client is a multi-award winning and leading business to business communications provider of products and services in the telecoms and data industry.
An exciting opportunity to join our client within the Customer Relations team who are at the heart of the business where the focus is to provide exceptional account management to our customers. You are the main point of contact and will pro-actively stay in contact with your customers plus you will also be their champion should they need you.
A diverse and challenging role where attention to detail coupled with an overriding passion for providing inspiring customer support is needed along with a positive minded can-do attitude.
The ability to build relationships with customers is central to this role.
There is a daily demand to multi-task with the ability to stay calm under pressure.
You will be dealing with a high volume of calls and emails.
You will be taking responsibility and dealing directly with these queries wherever possible and overseeing them to conclusion.
You will need to be numerate and commercially savvy as well as being dedicated and focused.
The ability to think on your feet whilst under pressure and can work on your own initiative.
Skills and Experience
- Excellent Communications Skills
- Ability to Adapt and Negotiate
- Numerate and Commercially Savvy
- Team player
- Experience of Microsoft and Excel
CMD Recruitment endeavour to respond to all applicants via email or phone to inform you of the outcome of your application. Rest assured you will be fully supported throughout the process.