Operational Team Manager


This job does not exist anymore.

Try running a new searchor browse our vacancies.

Or fill in the form below to receive job alerts.

2018-05-11 09:07:051970-01-01CMD Recruitment
Job TypePermanent Full Time
LocationChippenham
AreaChippenham, EnglandChippenham
SectorAdministration & Customer Service
Salary£40000 - £48000 per annum
Start DateASAP
Job RefAT6256
Job Views151
Description

Metering Services Manager - Chippenham - Full Time & Permanent 

Salary: £40000-£48000 + excellent benefits

 
Reporting into the Customer Services Director, this is a newly created role providing expert knowledge within Metering Services, whilst working in close partnership with colleagues across the Customer Services department and the rest of the business. It will support delivery on our customer promises and achieving team and business targets.

Key duties:

  • You will be a strong leader who can support and develop the teams to deliver to their full potential and exceed customers’ expectations. Working to improve service, knowledge and confidence within the teams you’ll be a role model and business expert for your teams to look up to. 
  • Working closely with the settlements team to ensure key priority activities are completed on time to give maximum benefit to settlements performance 
  • Analyse Industry E2E processes, ensuring best practice and excellent customer experience 
  • Review Industry change documents and follow through change request proposals to ensure compliance 
  • Production of frequent reports and dashboards 

The successful candidate will be have demonstrable experience of building strong relationships across teams, you’ll be an engaging and motivational leader with success of managing, coaching and inspiring an operational team ideally within the utilities industry. You’ll be positive, confident, personable and have experience of industry data management and settlements. Previous process improvement, mapping and documenting experience is desirable for this role. Other key requirements are:
  • A proven track record in leading or managing an Industry Operations team
  • Expert knowledge of the Energy Industry and its operations
  • Experience of Industry Data Management and Settlements
  • Confident in building strong relationships across the teams to support buy in and deliver good performance.
  • Ability to motivate others to deliver against conflicting and changing priorities
  • Excellent documentation skills 
If you are looking to join a growing and progressive company do not hesitate to apply today!

Keywords
SectorClear
AreaClear
Job TypeClear
SalaryClear
Sign in
Register
Similar Jobs
  • Sales Administrator
    England, Wiltshire, Corsham
    Administration & Customer Service
    £22000 per annum

    Sales Administrator£22,000 per annumChippenham, WiltshirePermanentDo you have previous customer service/sales administration experience? Are you seeking a position within a well-established, but growing team in Chippenham? If so, then apply today!My client, a well-estab...
  • Accounts Payable Assistant - Temp to Perm
    England, Wiltshire, Chippenham
    Accountancy & Finance
    £9 - £11 per hour

    Accounts Payable Assistant£9 - £11 per hourChippenhamTemp to Perm Opportunity37.5 hours per week, Monday - Friday23 days holiday, on site parking, great team! A growing and successful Chippenham-based company are looking to recruit an experienced Accounts Payable Assistant to join their small, b...
  • Customer Care Advisors - Part Time
    England, Wiltshire, Chippenham
    Administration & Customer Service
    £19000 per annum, Benefits: pro rata

    Customer Care AdvisorsMon - Friday 4pm - 8pm Chippenham2 x Perm Roles, 1 x 12 month FTC, 1 x 6 month FTCPart Time - 20 hours a week + Saturday mornings when requiredFab opportunity based in Central Chippenham, our client has won numerous Which? awards for their exceptional Customer Care and they ar...
Email Me Jobs Like This
Subscribed to similar jobs notifications

Calne

Unit 5 Fourbrooks Business Park
Porte Marsh Industrial Estate
Calne, Wiltshire, SN11 9PP


01249 813843

Melksham

4 Lancaster House
Lancaster Park, Bowerhill
Melksham, Wiltshire, SN12 6TT


01225 805080

Devizes

13 Market Place,
Devizes
Wiltshire, SN10 1HT


01380 738300

We use cookies to provide you with the best possible browsing experience on our website. You can find out more below.
Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
+Necessary
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
SessionUsed to track your user session on our website.
essential
ResolutionUsed to ensure the correct version of the site is displayed to your device.
essential
+Statistics
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
Google AnalyticsGoogle Analytics is an analytics tool to measure website, app, digital and offline data to gain user insights.
Yes
No
Google AdWords
Yes
No
Linkedin Track
Yes
No

More Details