Administration & Customer Service

Using our network to bring you exceptional temporary and permanent talent.

Administration and Customer Service.

Whether it’s internal administrative support or outstanding customer service representation you’re looking for, CMD have cultivated a network of 'gold stars'. The candidates in our network can handle pressure, maintain endless patience with both their internal and external stakeholders and will always go the extra mile.

We proactively identify, engage and qualify emerging talent in the area so our database is constantly evolving.

Find Your Perfect Candidate

1. Information Gathering: Your dedicated Consultant will start with an information gathering exercise including meeting with you, visiting your offices, talking about what has and hasn't worked well in the past and analysing your employer brand.

2. The Shortlist: Based on the data we gather we'll develop a shortlist of fully screened and qualified candidates from our extensive network. We'll present back to you a short list of high-quality candidates to save time for the hiring manager.

3. Channel Selection: Based on our research, we'll identify the most effective recruitment methods and the best channels for your business to advertise on. These will be signed off by you before anything goes live.

4. Honest Communication: We'll maintain smooth and prompt communication between you and the candidate and we'll host weekly update calls to provide you with honest feedback on the success of the recruitment channels and wider feedback from the candidate base.

Form ID:3923

Call to Discuss your Vacancy

Call us: 01225 805080 

Administration and Customer Service roles are two halves of one whole. The specific tasks involved for each are different, but the core skills required to be a great candidate are very similar. Patience, diligence, dedication, organisation and a problem-solving attitude are all critical skills to both roles. CMD’s admin and customer service network has been built by identifying talent that display these qualities.

Fill your Vacancies with our Expert Consultants

Meet the Team

3x Customer Service Representatives - Full Time - Calne
Roles filled: 2 weeks

"Our client suddenly lost three of their customer service reps at the same time, which was increasing their customer support waiting time significantly. We quickly worked to fill these vacancies with competent, reliable and quick learners who adapted well to the business needs."

Hannah Chiffers Senior Consultant

Project Administrator – Contract - Bath
Role filled: 1 week 

"Our expanding client recently landed a large-scale project, with phase one needing to be complete within the first three months. They needed someone to coordinate all of the communications across a large team and maintain accurate spend reports. We contacted a few candidates we qualified as fitting the criteria and delivered their new Project Administrator quicker before work began on the project."

Nicola Bullivent – Senior Consultant

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